Request Service
Select a date and a two-hour arrival window that works for you. We confirm the appointment by phone or text beforehand, so you always know which technician to expect.
A minute, give or take
Say what the appliance is, who made it and what it is doing. Pick a day that suits you and the arrival window comes back by phone or text.
When we can come
We answer weekdays 8am to 6pm and Saturdays 9am to 3pm. Calls placed in the morning are normally scheduled the same day across most of the county, and everything else gets the next available slot. Refrigeration goes ahead of everything else on the board, because food is on a timer.
What you will pay
Every common problem has a starting price on the pricing page, so the number is available before you commit to anything. Your own price is put in writing once the machine has been diagnosed and before a panel comes off.
Prefer to talk it through?
Certain problems are far simpler to explain in conversation than in writing. Please call if that is easier, and where the answer is straightforward we are glad to talk you through it without charge.
- Monday - Friday8:00 AM - 6:00 PM
- Saturday9:00 AM - 3:00 PM
- SundayClosed
From booking to a working appliance
Describe the problem to us
Call us or use the booking form. Tell us the brand, the model number if it is readable, and what the appliance is doing that it should not be. That detail is often enough for us to load the likely part before the technician sets off.
We test before we decide
A technician arrives inside a two-hour window and measures what the appliance is doing rather than working from the error alone. You will be told which part has failed and what caused it, in plain terms.
Nothing proceeds without your approval
You receive a single price that covers both the part and the labor. Only once you have agreed to it does any panel come off, and most repairs are finished on that first visit with the warranty written on your invoice.
Three things that speed up your repair
The model number
On the door frame, behind the kick plate, or inside the drawer runner. With it, the right part usually travels with the technician.
What it is actually doing
"Warm on the fridge side, freezer fine" narrows a diagnostics far more than "it is broken". Error codes help too.
Space around the appliance
Integrated machines must be brought forward before they can be worked on. Clearing the area in advance keeps the visit shorter, which keeps the labor lower.
Need it looked at today?
Calls placed before noon are normally scheduled the same day. There is no surcharge for evenings or weekends.